Important Privacy Notice
This Privacy Policy explains how DefendCord ("we," "us," or "our") collects, uses, and protects your data. By using our Service, you consent to these practices.
We prioritize data minimization and only collect information essential for service functionality and security.
Data Collection
Essential Service Data
- Discord Server IDs
- User IDs
- Channel IDs
- Role IDs
- Command Usage Metadata
- Configuration Settings
Security & Protection Data
- Pattern Match Results
- Security Event Logs
- Audit Trail Records
- False Positive Reports
- Threat Detection Metrics
Premium Features Data
- Subscription Status
- Transaction IDs
- Payment Timestamps
- Feature Usage Statistics
We do NOT store:
- Message Content
- User Messages
- Personal Information
- Direct Message Content
- Voice Data
How We Use Your Data
Service Operations
- Bot Functionality
- Feature Delivery
- Command Processing
- User Authentication
Security Operations
- Threat Detection
- Abuse Prevention
- Pattern Matching
- Automated Protection
Service Improvement
- Performance Monitoring
- Error Analysis
- Feature Enhancement
- Pattern Optimization
Data Storage & Security
Protection Measures
- TLS 1.3 Encryption
- AES-256 At Rest
- Regular Security Audits
- Access Controls
- Intrusion Detection
Data Retention
- Security Logs: 30 days
- Audit Trails: 90 days
- Configuration Data: Until deletion
- Premium Data: Duration of subscription
Data Sharing & Third Parties
Your Privacy Rights
You Have the Right to:
- Access Your Data
- Request Data Deletion
- Export Your Data
- Correct Inaccuracies
- Restrict Processing
- Object to Processing
How to Exercise Rights:
- Email: privacy@protectionbot.com
- Response Time: 30 days
- Identity Verification Required
- No Fee for Standard Requests
International Data Transfers
Legal Safeguards
- EU Standard Contractual Clauses
- UK International Data Transfer Agreement
- Privacy Shield Certification
- Binding Corporate Rules
Processing Locations
- Primary: United States
- Backup: European Union
- CDN: Global Edge Locations
Children's Privacy
DefendCord does not knowingly collect data from children under 13. If you believe we have collected such data:
- Contact us immediately
- Data will be deleted promptly
- Access will be restricted
Policy Updates
We may update this Privacy Policy. Changes will be communicated through:
- Discord Server Announcements
- Email Notifications (Premium Users)
- Website Notices
- Bot Status Updates
Continued use after changes constitutes acceptance of updates.
Contact Us
Privacy Inquiries
- Email: privacy@protectionbot.com
- Discord: Join Support Server
- Mail: [Physical Address]
Data Protection Officer
- Email: dpo@protectionbot.com
- Response Time: 72 hours
- Languages: English